Our experts answer
Browse our FAQ section for informative and helpful answers to some of the most frequently asked garage door related questions we receive. Don't forget, if there is something we haven't answered, you can always contact us!
Is it OK to repaint my garage door?
Yes, but our experts warn that some types of garage doors need a special kind of paint and finish. Some paints have chemicals in them that may damage the door, especially those with formulated compounds. Refer to your manual to know the specific kind of paint to use on your door model.
I lost the garage door clicker - what should I do?
You should be able to operate your door from the wall mounted keypad for the time being. If you do not have one, you will have to operate the door manually until you locate a replacement remote. Just ask our technicians, you should be able to get the exact same model as the previous one or buy a universal remote that works with all doors.
When is a spring replacement required?
If the door moves too fast or slams and the problem is not fixed with spring tightening and lubrication, then replacement of both the springs is probably necessary. This usually happens because the spring has become worn, rusty, and/or has lost its elasticity over time.